Politique de confidentialité

Privacy Policy – Verenno

At Verenno, we place great importance on protecting your privacy and are committed to keeping your personal data secure. This privacy policy explains how we collect, use and protect your information when you visit our site or make a purchase.

1. Data we collect

When you place an order or interact with our site, we may collect the following information:

  • Name, email address, telephone number, billing and delivery address
  • Payment information (processed securely by third-party providers — we do not store any banking details)
  • Order history and communications
  • Technical information such as IP address, browser type and cookies

2. How we use your data

We use your data in order to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases
  • Provide customer service and handle returns and refunds
  • Improve our site, products and services
  • Send you marketing offers (only with your explicit consent)

3. Sharing your data

We do not sell or rent your personal data.
However, we may share it with trusted partners, such as:

  • Payment providers
  • Logistics partners (delivery)
  • Marketing and analytics platforms

These partners receive only the information necessary to carry out their services.
We comply with applicable regulations, including the European Union GDPR and the UK GDPR.

4. Cookies

Our site uses cookies to improve your experience, analyse traffic and personalise content.
You can manage or disable cookies at any time through your browser settings.

5. Retention period

We retain your personal data only for as long as necessary for the purposes described in this policy, or in accordance with legal obligations.

6. Your rights (EU & UK customers)

If you reside in the European Union or the United Kingdom, you have the following rights:

  • Access the personal data we hold about you
  • Request the correction of inaccurate or incomplete data
  • Request the deletion of your data (within legal limits)
  • Withdraw your consent to marketing communications at any time

To exercise your rights, contact us at:
📧 contact@verenno.com

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